Jan 1 14:49:29 Sofa (.3288): Service exited with abnormal code: 1
Jan 1 14:49:09 Sofa iTunesHelper: tid:6a5b - unable to query device capabilities Jan 1 14:49:09 Sofa iTunes: tid:1480b - unable to query device capabilities Jan 1 14:49:09 Sofa iTunesHelper: Entered:_AMMuxedVersion2DeviceConnected, mux-device:445 Jan 1 14:49:09 Sofa iTunes: Entered:_AMMuxedVersion2DeviceConnected, mux-device:445 Jan 1 14:48:11 Sofa iTunes: got ConnectionInvalid message Jan 1 14:48:05 Sofa iTunesHelper: tid:6a5b - Can't handle disconnect with invalid ecid Jan 1 14:48:05 Sofa iTunes: tid:353b - Can't handle disconnect with invalid ecid Jan 1 14:48:05 Sofa iTunesHelper: tid:6a5b - Mux ID not found in mapping dictionary Jan 1 14:48:05 Sofa iTunes: tid:353b - Mux ID not found in mapping dictionary Jan 1 14:48:05 Sofa iTunesHelper: Entered:_thr_AMMuxedDeviceDisconnected, mux-device:440 This seems to confirm that iTunes no longer recognizes or supports the iPod classic. Looking in the Console, I found message from iTunes such as these. In a chat with Apple support, I was told my iPod is no longer supported.
ITunes refuses to show it in the list of devices. Clearly the Mac recognizes it as an iPod and a working USB device. It also shows up on the desktop as a volume. The iPod shows up in the System Report as a USB device. It's the Classic 160GB (the best iPod ever). I think my question comes down to, "how can I downgrade to the previous version of iTune?"Īfter the bad idea of "upgrading" to High Sierra, and working through an endless list of problems, I just ran into a new one.
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